At The End of The Day (Redux)

Almost 3 and a half years ago Dauber's World made one of its most seminal posts about the overuse of the phrase "at the end of the day". Well, much to Dauber's World's chagrin the "at the end of the day" craze hasn't waned a bit. In fact, through Dauber's World's completely unscientific research it's gotten much worse. Every single day from the highest ranking executives to the lowest levels of the organization people throughout the English-speaking World are using "at the end of the day" to make what they're saying sound more important than it really is.

Dauber's World has had it. The usage of this phrase has reached epidemic proportions. Never before in the history of business has a phrase been more over-used. And it STILL doesn't mean anything! Dauber's World is making an open plea to all loyal readers: stop using this expression! Actually, Dauber's World will go one step further: encourage others to stop using the expression and correct those that use it. Dauber's World dreams of one day going to meetings where people are able to emphasize the importance of something without feeling compelled to say "at the end of the day."

Intelligent Design?

Well, I just landed in London which means it's time for me to list my grievances with air travel on this continent. First though I have a non-complaint. In fact, I think I think it's actually a compliment (hush). I LOVE this no-smoking deal in the UK. Heathrow is soooooo much nicer w/out cigarette smoke.

That being said though I continue to be mystified by how complicated it is to make flight connections in Europe's two largest airports (Heathrow and Frankfurt). I'm reasonably sure millions of people land in these two airports and then fly somewhere else. Yet every time I make a connection I'm stunned by the seemingly random nature of the process.

Let me describe what I had to do to get to my Air France gate so I could sit and wait for hours (I mean catch my flight to Paris). I landed in Terminal 3 which is where all the Transatlantic flights arrive. I then follow signs to Terminals 1 & 2 and after meandering about for 5 minutes I get to a bus that drives me around the Heathrow until I get to some terminal. Then I'm about to go through a security line to get to my gate when I'm informed that I need to go someplace else because I have two pieces of luggage (apparently you can only have 1 carry-on in Europe now). I have to go through immigration and when I exit I find myself @ Terminal arrivals with a swarm of people looking for their family. I know Heathrow reasonably well, so I found the underground tunnels that run between terminals. Walked another half mile back to Terminal 2 and found the Air France check-in counter. Apparently Terminal 2 was built when the average height of humans was 5' tall. I've never seen ceilings so long in a "real" room before. They were about 6'8" which made me feel like the ceiling was about to fall on me. Anyways Air France, in their infinite wisdom decided to staff all three desks with trainees AT THE SAME TIME and left one manager to make sure they didn't make any mistakes. My trainee was very friendly, but had I not been paying attention my luggage to Toulouse (yes, I don't have a direct flight from London to Toulouse, to save $100 I'm flying all day...) would have been sent BACK to Charles De Gaulle (after landing in Toulouse of course). After finally getting my ticket I was able to make my way to my gate. I think they could make this process slightly simpler. I can't imagine how people who don't fly through here often manage. If I hadn't been to Heathrow before I would have had no idea what to do.

Oh, a side complaint about Air France: they don't let you stand-by for flights! There was space on an earlier flight to Paris but I'd have to purchase a new ticket, despite the fact that there's space on the plane. And to purchase a new ticket you have to go to a different counter and then come back and wait in line with the three trainees. No thank you...